Privacy Policy

I collect the minimum amount of information about you that is commensurate with either providing you with a satisfactory service to fulfil my contractual obligations to you or your project, or because you asked me to provide an initial quotation for services or to answer initial queries before entering into a contract.

Information collected for these purposes may include your name, address, telephone number and email address. Other information, that may be needed from time to time to deliver a specific service, will only be requested following agreement with you. All reasonable precautions are taken to prevent unauthorised access to this information. I will not store financial information.

Your internet browser has the in-built facility for storing small ‘cookie’ files that hold information which allows the website to recognise your account. This website does NOT host cookies and I do not currently collect information about your use of this site.

I do not disclose any personal information about you to third parties without your prior consent. I may, from time to time, provide information of a general nature to third parties – for example, the number of individual visits to this website – but I will not use any information that could identify individuals.

Personal data is kept for specific project purposes only, and will be destroyed on completion of our contract. In the case of projects that involve separate construction contracts, where your information may be required for the purposes of the construction contract following the completion of any services contract with Jane Robertson of Firth Heritage, your data will be held until the full completion of the construction contract including any retention period, and will be destroyed thereafter.

Data is stored via encrypted online cloud storage Dropbox Plus using 256-bit Advanced Encryption Standard. To protect data in transit, Dropbox uses Secure Sockets Layer/Transport Layer Security creating a secure tunnel protected by 128-bit or higher AES encryption. Devices are protected with Norton Internet Security incorporating Norton Wifi Privacy VPN.

Any changes to this Privacy Policy will be placed here and will supercede this version of the Policy. I will take reasonable steps to draw your attention to any changes in the Policy. I suggest that you read this document each time you use the website to ensure that it still meets with your approval.

If you have any questions about this Privacy Policy, or if you want to know what information I have collected, please email Jane Robertson at